Privacy Policy

NexGenQC, LLC, doing business as Calidad-SA ("we", "us", or "our"), operates the QC Dashboard at QCDashboard.com. This Privacy Policy explains how we collect, use, and protect information when you use our services.

Information We Collect

We collect minimal information to provide and improve our services:

• Cookies – Small text files stored on your device to remember preferences and consent choices.
• Usage data – Anonymous information such as pages visited, browser type, and device type to help us understand how our tools are used.
• Uploaded data – CSV files or pasted data you upload for analysis are processed server-side within your session. Data is not persisted after your session ends unless you explicitly save a dashboard.
• Contact information – If you contact us via our contact form, we collect the information you provide (name, email, message) to respond to your inquiry.

How We Use Information

• Improve and maintain our quality dashboard tools and services
• Analyze usage patterns to enhance user experience
• Respond to your inquiries and support requests
• Protect against misuse and ensure security of our services

Cookies

We use the following types of cookies:

• Essential cookies – Required for the site to function properly, including authentication and cookie consent preferences.
• Analytics cookies – Help us understand how visitors use our site. This data is collected anonymously.
• Preference cookies – Remember your settings such as language and culture preferences.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect site functionality.

Data Storage and Security

CSV data you upload is processed server-side within your Blazor session and is not persisted to disk or database. Saved dashboards are stored securely in our database and can be deleted at any time from your account. We use industry-standard security measures to protect any data that is transmitted to our servers.

Third-Party Services

We may use third-party services for analytics, security (such as Cloudflare Turnstile for spam protection), and hosting. These services have their own privacy policies governing how they handle data.

Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request deletion of your personal data
• Opt out of non-essential cookies at any time using the cookie consent banner

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please reach out through our contact page.